Policies

Deposit Policy

 

This policy on deposits outlines the guiding principles in respect of formulation of various deposit products offered by the Bank and terms and conditions governing the conduct of the deposit accounts Read more...

 

Unclaimed Deposit Policy

 

n view of the increase in the amount of the unclaimed deposits with banks year after year, and the inherent risk associated with such deposits, Reserve Bank of India advised banks to play more pro-active role in finding the whereabouts of the account holders whose accounts have remained inoperative Read more...

 

Cheque Collection Policy

 

This collection policy of the Bank is a reflection of our on-going efforts to provide better services to our customers and set higher standards for performance. The policy is based on principles of transparency and fairness in the treatment of customers. The bank is committed to increase use of technology to provide quick collection services to its customers Read more...

 

Fair Practice Code

 

The object of this FAIR LENDING PRACTICES CODE is to provide information to our existing and prospective customers regarding the lending practices followed by our Bank. It is hoped that this information will enable our customers to avail a whole range of loan products and services offered by our Bank in a trouble-free manner Read more...

 

Locker Policy

 

Safe deposit lockers facility is one of the ancillary services extended by bank at our branches. The relationship between the banker and the customer of a locker is that of lessor and lessee. The locker units will be leased out to customers who have been properly introduced to the bank Read more...

 

Policy on Collection of dues and repossession of Security

 

The Debt Collection Policy of the Bank is built around dignity and respect to customers. Bank will not follow policies that are unduly coercive in collection of dues Read more...

 

Loan Policy

 

Loan policy on Extension of Credit facilities to Micro and Small Enterprises Read more...

 

USD Denominated Cheques Immediate Credit of Proceeds

 

USD Denominated Cheques Immediate Credit of Proceeds .. The aim of all these measures is to reduce the time taken for realisation of collection items Read more...