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LVB Upaay App Sunset - Customer communication - FAQ

LVB UPAAY is the Unified Payment Interface (UPI) application of Lakshmi Vilas Bank. The app leverages the interoperability of UPI to extend to you the simplicity, comfort and convenience of managing all your accounts with different banks.

LVB UPAAY sunset implies the discontinuation of the app and it will be effective 10th July 2021. Effective this date, you will no longer be able to login to the app to initiate any debit transactions (payment /collection requests) or approve any pending collection requests or view your previous transaction history.

But you will continue to receive the payment on the Virtual Payment Address (VPA) already created in the UPAAY app. Kindly note that funds will be credited only into the primary account already selected in case multiple accounts are linked. The primary account cannot be changed after the app is discontinued.

LVB is now part of DBS Bank India Limited (DBIL) and as part of the integration process, we will be discontinuing the UPAAY app effective 10th July 2021. Kindly note that all services including UPI transfers, recharges & bill payments will be discontinued on the app.

Your UPI ID or Virtual Payment Address (VPA) will continue to exist and you will keep getting credits in the primary account linked with the UPI ID.

Kindly note that funds will be credited only into the primary account already selected in case multiple accounts are linked. The primary account cannot be changed after the app is discontinued.

You can login to the LVB UPAAY app and change the primary account before 10th July 2021.

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