Doorstep Banking Services (DSB)

 

Doorstep Banking Services for Senior Citizens and differently abled customers:

 
  • LVB offers Doorstep Banking Services for Senior Citizens aged 70 and above and differently abled customers
  • Doorstep Banking Services includes:
    • Pick-up of cash from customer’s residence, to be deposited in his/her account
    • Pick-up of instruments/cheques/DDs, to be deposited in his account
    • Pick-up of KYC documents/Form 15H for submission at the branch
    • Pick-up of Life Certificate for submission at the branch
    • Delivery of cash against withdrawal from his account
    • Delivery of DD against withdrawal from his account
  • Account holders with valid registered mobile number and located within 5 Km radius of LVB branch will be able to avail these service
  • DSB service to be registered at the home branch
  • Customers can avail these services of through 2 channels, by making a phone call to either:
    • Call Centre on 1800 425 2233
    • Branches
  • Remittance in third party account will not be permitted through DSB.
  • One instance free per customer per quarter, beyond which cash pickup/delivery will be charged as per the below grid
    S.No Amount Slab in INR Charges* in INR excl. of GST
    1

    Up to 50,000/-

    175/-

    2

    50,000/- to 1,00,000/-

    200/-

    3

    1,00,001/- to 2,00,000/-

    275/-

    4

    2,0,001/- to 4,00,000/-

    480/-

    5

    4,00,001/- to 6,00,000/-

    850/-

    6

    6,00,001/- to 10,00,000/-

    1150/-

    7

    10,00,001/- to 20,00,000/-

    1650/-

    8

    20,00,001/- to 50,00,000/-

    2150/-

    *subject to change from time to time

  • Timings for availing the Service:
    • For requests placed between 10 AM to 2 PM, pick-up will be done on the same day
    • For requests received at branches after 2PM, pick-up will be done on the following working day
    • The service is available on all working days
  • Currently, all our branches* are offering DSB for Senior Citizens and differently abled customers
  • For more information, please contact your nearest branch or our call centre
 

*subject to change from time to time