Doorstep Banking Services (DSB)

Doorstep Banking Services for Senior Citizens and differently abled customers:

LVB offers Doorstep Banking Services for Senior Citizens aged 70 and above and differently abled customers
Doorstep Banking Services includes:
- Pick-up of cash from customer’s residence, to be deposited in his/her account
- Pick-up of instruments/cheques/DDs, to be deposited in his account
- Pick-up of KYC documents/Form 15H for submission at the branch
- Pick-up of Life Certificate for submission at the branch
- Delivery of cash against withdrawal from his account
- Delivery of DD against withdrawal from his account
Account holders with valid registered mobile number and located within 5 Km radius of LVB branch will be able to avail these service
DSB service to be registered at the home branch
Customers can avail these services of through 2 channels, by making a phone call to either:
- Call Centre on 1800 425 2233
- Branches
Remittance in third party account will not be permitted through DSB.

One instance free per customer per quarter, beyond which cash pickup/delivery will be charged as per the below grid

*subject to change from time to time

Timings for availing the Service:
- For requests placed between 10 AM to 2 PM, pick-up will be done on the same day
- For requests received at branches after 2PM, pick-up will be done on the following working day
- The service is available on all working days
Currently, all our branches* are offering DSB for Senior Citizens and differently abled customers
For more information, please contact your nearest branch or our call centre

*subject to change from time to time