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Internet Banking (IB) allows customers to conduct financial transactions on a secure website operated by their retail or corporate services. Our bank has launched Internet Banking at Chennai, on August 09, 2008. This is yet another milestone activity of the bank, after achieving the status of 100% Core Banking System. This is a cost effective delivery channel to all customers of the bank. The facility can be availed by any individual customer of the bank, having an operative account with our branches. (An Individual who is a customer can operate the account individually)
The customers who are willing to avail LVBiNet facility can approach any branch of LVB to get the IB facility application form or directly download the application form from our website www.lvbank.com which is readily available.
To start with, we are offering the following services under Internet banking. |
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- Funds Transfer between Accounts in LVB.
- Other Bank Funds Transfer (RTGS)
- Online Loan Repayment
- Opening Term Deposits ( e-DCD ) online.
- One view for all the accounts of a customer.
- Account Summary and Account details.
- View, Print and Download Statement of Accounts.
- Term Deposit Calculator / Loan Calculator
- Cheque Book Status enquiry
- Stop Cheque Request
- Email and Mobile Number Updation
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- Status of Cheque / Cheque book
- Details of Term Deposits.
- Details of Loans.
- Standing Instructions.
- Interest Rates.
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- Cheque Book request.
- Statement of Accounts request.
- DD/BC Issue request and more…
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1. In case the customer doesn’t recollect his Internet banking password then he has to submit a request letter to send a fresh pin/password through any of the branches of LVB. In the interest of safety of our customer’s funds and confidentiality of information, no telephone or email request will be accepted for resetting the password.
2. On receipt of request through the branch, the Internet Cell will regenerate the password/pin and dispatch to the customer. |
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| 1. If the customer tries to log in with a wrong password continuously for three times, the system will automatically lock his User Id. Under such circumstances, the customer can approach the Administrator through email to unlock the User Id provided he is aware of his password. The administrator will only release his locked User Id and will not reset his password. No telephone request will be accepted for unlocking the user id. |
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WHAT TO DO
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Make net banking passwords difficult to guess, change them regularly.
Before Keying in sensitive information, ensure the site is running in secure mode by looking for the padlock symbol at the bottom of the browser
Scan email attachments for viruses before opening them. When unsure about the source of an attachment, delete it
Tear or shred any old cheques or account statements before discarding them
Don’t share your password or CVV details orally with banks. Bank never asks for confidential information like user id, password, credit card number, CVV, etc, via mail, SMS or bank initiated phone calls.
Customers should install a good anti-virus system on their PCs and ensure that it is updated regularly.
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WHAT NOT TO DO
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Do not share passwords with anybody, including family members, friends or bank employees
Don’t access bank website from a link provided in an email from any source. Instead, type the address of the bank website in the address bar of browser to access the bank account
Don’t click on any link provided in emails, they may redirect users to a fake/phishing site.
Never note down user ID, password on piece of paper, documents or phones for easy retrieval.
Customers should also never use the ‘remember password’ feature provided by browsers to save their net banking passwords.
Don’t access net banking from cyber cafes. If you have to, use the virtual key board too key in details and ensure you log out of the system once you are done.
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Download NetBanking - Retail application
Download NetBanking - Corporate application
Download NetBanking - Mandate
Frequently Asked Questions
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