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Q.1 What is the procedure for availing SMS banking?
You can avail this facility by submitting a simple registration form to our branch. |
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Q.2. What are the charges for SMS Banking?
You can avail this facility with the following service charges,
Registration Fee:The one time registration fee of Rs. 100 will be debited from the account of the customer, on activation of SMS Banking facility.
Annual Fee:Customer will have to pay an annual fee of Rs. 100/ - ; which will be debited from the customers account at quarterly rest (@ Rs. 25/- per quarter). |
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Q.3. What are the services available under SMS Banking?
With SMS Banking , you can avail two types of services,
SMS Push Service:
Daily balance alerts
Alert on any debit transactions of Rs.5,000/- and above. *
Alert on any credit transactions of RS.5,000/- and Above.*
OVERLINE / TOD Alerts.
SMS Pull Service:
Registration for Mobile Banking**
Facility to change the Default account.
Account Balance Details(account attached to the respective CIF ID)
Account Activity(Last 5 Transactions for default account)
Account Activity (Last 5 Transaction for other accounts)
Cheque status enquiry
Fixed Deposit Details
Change Default account
De Registration
** Initially the user has to submit a form for registering his mobile number with the bank, before activating the mobile banking services.
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Q.4.To which number shall the SMS be sent in case of SMS pull services?
You should send the SMS in the specified format to 56070, to avail the following pull services,
Registration for Mobile Banking**
Facility to change the Default account.
Account Balance Details(account attached to the respective CIF ID)
Account Activity(Last 5 Transactions for default account)
Account Activity (Last 5 Transaction for other accounts)
Cheque status enquiry
Fixed Deposit Details
Change Default account
De Registration
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Q.5. What is the format for sending messages?
| SL.No |
Purpose |
Message Format |
Sample messages |
Send to |
| 1 |
To register for SMS Banking and linking the default CASA account. |
LVB REG <Customer No> <Acct.No> |
LVB <one space> REG <952487 > <one space> <0489301000002587> |
9282441155 |
| 2 |
For changing the default CASA account. |
LVB ACC <Customer No> <Acct.No> |
LVB <one space> REG <952487 > <one space> <0479301000008587> |
9282441155 |
| 3 |
For balance inquiry of default CASA account |
LVB BAL <Customer No> |
LVB <one space> BAL <952487 > <one space> <0489301000002587> |
9282441155 |
| 4 |
For balance inquiry of the specified CASA account under the same customer id |
LVB BAL <Customer No> <Acct.No> |
LVB <one space> BAL <952487 > <one space> <0489301000028764> |
9282441155 |
| 5 |
For doing inquiry of first 3 Term Deposit accounts |
LVB TDQ <Customer No> |
LVB TDQ <925887> |
9282441155 |
| 6 |
For Cheque status enquiry of default CASA account. |
LVB CHQ <Customer No> <Cheque No> |
LVB <one space> CHQ <952487 > <one space> <202587> |
9282441155 |
| 7 |
Last five transaction enquiry of default account. |
LVB TXN <Customer No> |
LVB <one space> TXN <925887> |
9282441155 |
| 8 |
Last five transaction enquiry of other account. |
LVB TXN <Customer No> <Acct.No> |
LVB <one space> TXN <952487 > <one space> <0489301000002587> |
9282441155 |
| 9 |
To disable SMS banking facility. |
LVB DEL <Customer No> |
LVB<one space) DEL <952487> |
9282441155 |
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Q.6. How to De-activate the facility?
You can de-activate the facility by sending SMS in the format”LVB DEL ” to 9282441155.
For ex. A customer with customer id 123456 can de-activate by sending the SMS “LVB DEL 123456” to 9282441155. |
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Q.7. What is the frequency of SMS alerts?
| Activity |
Frequency |
| Balance Alerts |
Once in a day |
| Alert on any Debit/Credit of Rs.5000 and above |
As and when the transaction takes place |
| Overline/TOD Alerts |
As and when the activity happens |
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Q.8. What is the procedure to be adopted, if the mobile phone is lost?
The user/customer has to report the loss of phone to branches. |
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