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Dear Patrons,
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I am delighted to address you at the very outset of an exciting new financial year, simultaneously expressing my heartfelt gratitude for the valuable patronage extended by each one of you during the just concluded financial year 2012-13. It has been tough times throughout, amidst growing inflationary pressures, decelerating growth rates and a receding industrial phase. The strong patronage of our customers and investors and the commitment of a dedicated work force made us resilient. While I remain committed to serve you in the best possible ways, let me share with you a few lines of thought on our Bank
Lakshmi Vilas Bank (LVB), founded by visionaries in 1926, is continuing its journey in pursuit of excellence in customer service by offering a variety of products and services. The Bank, which has got many firsts to its credit on technology front, has unflinching faith in the core value of SERVICE WITH SMILE. This mix of quality products, technology and service has strengthened the Customer Relation, which has made the Bank stronger in terms of Business also. During the Financial Year 2012 – 2013, Bank has crossed an important milestone of Total Business  25000 Crores. Presently the Bank is serving a customer base of 2.30 million, through a network of 292 branches, 651 ATMs with 3100 dedicated Staff Members. Bank has full-fledged Treasury Department with required infrastructure to handle forex and money market transactions.
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Ø A bouquet of market friendly customized Deposit and Loan products to address the needs of all categories of customers.
Ø Implementation of Cheque Truncation Systems (CTS) across entire Southern Grid, a major customer centric initiative, which will facilitate speedier collection of outstation cheques.
Ø ATM Network of 651 to ensure continuous availability of Banking Services to our Customers at more locations.
Ø New variants (VISA Gold Card, Rupay ATM card, VISA Gift Cards) of cards have been implemented to address the specific needs of the customers.
Ø Functionally rich and Secured Internet Banking Facility.
Ø 3 in 1 account with savings, Demat and trading facilities launched.
Ø Value addition through New Pension scheme of GOI.
Ø Life/ Non-life Insurance and Mutual funds offering through various tie-ups.
Ø Doorstep banking facility for needy clients.
Ø Online remittance facilities to NRI through tie ups with Western Union Money Transfer, Remit 2 India, Xpress Money, Al-Ahalia Money Exchange etc.
Ø Quick roll out of more than 3000 Point of Sales Devices (POS) across India to support our Business Customers within a short span.
Ø 24*7 support through our Call Centre for quicker and prompt services.
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Bank has ambitious plans for sustained growth through the unwavering support from our customers and dedicated service from the Staff Members. Bank is also planning to open 70 Branches to increase its reach towards our customers. Advanced technological gateways, in pipeline , supported by personalized services will further strengthen our best blend of tradition and technology.
While I place on record the words of gratitude, I appeal to all our valuable Patrons to be with us in our endeavors to create more milestones, along the way, serving our Nation with the best banking practices.
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| Yours sincerely,
Shri. K.S.R. Anjaneyulu
Managing Director & CEO
Lakshmi Vilas Bank
Karur
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